Shipping policy

Effective date: August 27, 2026

Thank you for shopping with TAKTEQ. This policy explains how and where we ship orders placed through our website.

Free standard shipping

TAKTEQ provides free standard shipping on every domestic order shipped within the United States. There is no order minimum.

We do not currently offer expedited, international, or cross-border shipping through our website unless expressly stated otherwise.

Order processing time

Most in-stock orders are processed and shipped within five business days after an order is placed. Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays begin processing on the next business day.

Processing time is the time needed to prepare and package an order before it is transferred to the carrier. It does not include carrier transit time.

Shipping carriers

TAKTEQ ships orders using USPS or UPS. We select the carrier and service level based on the order, destination, package size, and delivery requirements. Customers cannot select the carrier at checkout.

When available, tracking information is sent by email after the order ships.

Payment timing

Payment for orders is captured when the order is shipped. Your payment provider may place a temporary authorization hold on your payment method when the order is placed; the final charge is processed when the order ships.

Shipping restrictions

We ship only to addresses within the United States and do not ship to freight-forwarding addresses intended for international delivery.

Certain products may not be available for shipment to some locations because of product-specific legal, regulatory, or carrier restrictions. Restrictions may appear on the product page, at checkout, or in a message from us after an order is placed. Customers are responsible for ensuring that the purchase, possession, installation, and use of products ordered from TAKTEQ are lawful in their location.

Delivery estimates

Carrier-provided delivery dates and transit times are estimates and are not guaranteed. TAKTEQ is not responsible for delays caused by carriers, severe weather, holidays, incorrect addresses, government actions, supply interruptions, or other circumstances outside our reasonable control.

Address accuracy

Please confirm that your shipping address is complete and accurate before placing an order. We are not responsible for packages delayed, returned, lost, or misdelivered because of an incorrect, incomplete, inaccessible, or undeliverable address supplied by the customer.

For an address correction, contact us immediately. We cannot guarantee changes after an order has been processed or transferred to the carrier.

Lost, damaged, or missing packages

If a package is marked delivered but cannot be located, first check with household members, neighbors, building management, and the carrier. For damaged packages or missing deliveries, contact us promptly and include your order number, photos of any damage, and relevant carrier information.