Refund policy

60-day returns

We accept returns of physical products within 60 days of delivery. To start a return, use our contact form or email returns@takteq.com with your order number and the item you would like to return.

Please wait for return instructions before mailing an item. Items sent without first requesting a return may be delayed or unable to be matched to your order. Customers are responsible for return shipping and should package returned products securely.

Fitment guarantee

Fitment is guaranteed for the compatible models specifically listed on the product page. If the product does not fit one of those listed models, contact us within 60 days of delivery and include your order number, the product name, the exact model, and a clear photo showing the fitment issue. Once the issue is confirmed, we will issue a full refund and you will not need to return the item.

For help confirming compatibility before ordering, visit Fitment Help.

Damaged, defective, or incorrect items

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us promptly with your order number and clear photos so we can review the issue and make it right.

Gift cards

Gift cards are not returnable or refundable except where required by law.

Refunds

For mailed returns, we will notify you after the item is received and inspected. Approved refunds are issued to the original payment method. Please allow up to 10 business days after approval for your bank or card provider to post the refund.

If more than 15 business days have passed since we approved your refund, contact returns@takteq.com.